The Zara concept is based on the idea of sharing the same clothing culture all over the world with a small adaption to the differences mingled with countries (Inditex Annual report, 1998) Furthermore, the concept takes into account its consumers by shaping ideas, trends, create in the world (Inditex, 2011a) Zaras aim, according to Amancio Ortega, founder of Inditex, is to democratise fashion by offering the latest fashion in medium quality at affordable prices. What differentiates Zaras business model from that of its competitors is the turnaround time, and the store as a obtain of information. The two key factors in Zaras business model the time factor and the store as a solution of information. Zara continuously adapts to market demands, aiming to deliver a unique benefit to the customer. The quality of customer service and other variables such as the music, temperature and layout are evaluated by using a mystery shopper (Monllor, 2001). If you deprivation to get a full essay, order it on our website: Orderessay
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